Generate leads/opportunities from emails¶
Every sales channel is capable create lead/opportunity form the incoming emails. You can define the email alias when that receive an email the lead/opportunity will be created in that sales channel.
By default, any email sent to email@example.com will create an opportunity in the pipeline of the default sales channel.
Configure email aliases¶
Each sales channel can have its own email alias, to generate leads/opportunities automatically assigned to it. It is useful if you manage several sales teams with specific business processes.
You will find the configuration of sales channels under Configuration / Sales Channels.